Support

Contact Us

For account, application, or operational support, contact the WAVCO support team at Ahmed.turky@waveoil.com.

You can also reach us by phone at 01064227102.

Common Topics

Registration and OTP

Accounts are created with a rig email and verified with a one-time password (OTP) sent by email. OTPs expire after 10 minutes. If you need a new code, use the resend option during registration. If you did not receive the email, check your spam folder and confirm your email address is correct.

Account Approval

After OTP verification, accounts must be approved by an administrator. If your account remains pending, contact your WAVCO administrator.

Forgot Password

Use the "Forgot Password" option to receive a temporary password by email. You must change it the first time you sign in.

Account Deletion

You can permanently delete your account and associated data in the application or on the account deletion page. Deletion cannot be undone.

Tool Requests

For questions about a tool request, its status, serial numbers, tickets, or certificates, contact your WAVCO administrator or the support team above.

Guests and Public Content

Company news and operational manuals are available without an account. If you believe public content is incorrect or should not be public, contact the support team.

Security and Privacy

Report suspected unauthorized access or security concerns to Ahmed.turky@waveoil.com. For information about how we handle your data, see the Privacy Policy.